Our Comprehensive Services
Person-centered supports designed to help individuals with disabilities navigate services, build independence, and participate fully in their communities.
What We Do
Onboard Outreach provides person-centered support services designed to help individuals with disabilities and their families navigate systems, access resources, and move through life with greater confidence and independence.
We do not believe in one-size-fits-all services. Our work is rooted in understanding each individual’s goals, needs, and circumstances—and providing the guidance, coordination, and support that helps plans turn into real-life outcomes.
Our services are delivered with dignity, clarity, and care, and are designed to complement existing support coordination, not replace it.
Supports Brokerage (Core Service)
Supports Brokerage is the foundation of what we do.
We help individuals and families understand, coordinate, and manage services, benefits, and life planning needs so nothing falls through the cracks. Our brokers work alongside individuals, families, and support coordinators to ensure services are practical, aligned, and responsive to real-life needs.
Supports Brokerage may include:
-
Understanding and navigating service options
-
Assistance with paperwork, renewals, and follow-ups
-
Coordinating services across providers and systems
-
Identifying gaps and problem-solving barriers
-
Supporting goal planning and next steps
Supports Brokerage is especially valuable when systems feel overwhelming, services feel disconnected, or plans are not translating into meaningful progress.
​
**Compliance Notice: OnBoard Outreach Inc. is not currently a DDD Medicaid-approved provider. Approval is pending. DDD-approved services are provided through our affiliated provider, Specialty Logistics and Management.
Transportation Services, Options & Coaching
Transportation access is often a barrier to independence. Onboard Outreach supports individuals and families in understanding transportation needs and determining the most appropriate transportation option through evaluation, guidance, and informed choice.
Transportation services are explored through our Supports Brokerage process and may be provided as a separate service when appropriate and authorized.
Our transportation support may include:
-
Evaluation of transportation needs, safety considerations, and accessibility requirements
-
Direct transportation services provided by our organization, when authorized
-
Transportation coordination with partner providers when appropriate
-
Access to medical and therapeutic appointments
-
Transportation to employment, vocational activities, and day programs
-
Support for community activities and essential errands
Our approach focuses on access, safety, consistency, and respect—ensuring transportation supports real participation in everyday life, not just movement from one location to another.
Community-Based Supports
Our community-based supports are designed to help individuals build skills, confidence, and independence in everyday environments.
Services are personalized and may support:
-
Daily living and life skills
-
Community inclusion and engagement
-
Building routines and independence
-
Strengthening social and functional skills
​
Supports are delivered in real-world settings and are shaped around each individual’s goals, interests, and pace.
Resource & Life Navigation
Navigating systems can be complex. We help individuals and families identify, access, and connect to resources that support long-term stability and quality of life.
This may include support with:
-
Benefits and service access
-
Housing and community resources
-
Long-term planning considerations
-
Connecting to partner agencies and supports
We focus on clarity, follow-through, and practical next steps.
Training & Workforce Development
Our training division prepares individuals and partners for safe, professional, and rewarding careers. Programs include:
-
MAVO certification
-
Wheelchair securement training
-
CPR/First Aid certification
-
DSP onboarding support
-
Driver readiness & safety training
-
Mobility and accessibility training for families
We strengthen the workforce with skills that uplift communities.
Additional Approved Services
In addition to the services above, Onboard Outreach is approved to provide:
-
Assistive Technology – Supporting access to tools and devices that enhance independence and daily functioning
-
Career Planning – Helping individuals explore interests, strengths, and employment-related goals
-
Prevocational Training – Skill development to prepare for future employment opportunities
-
Natural Supports Training – Strengthening informal supports and community connections
-
Respite – Short-term relief and support for caregivers
How to Get Started
If you are seeking support, have questions about services, or would like to explore how Supports Brokerage may help, we invite you to reach out.
Services are provided based on eligibility, availability, and individualized need.
Onboard Outreach, Inc. is a registered 501(c)(3) nonprofit organization serving individuals and families across New Jersey.